Operational Support Services
Once a software solution is designed and delivered, most consulting firms wash their hands of the platform and wish their customer’s good luck in maintaining it – but for Zermatt, that’s when the real work begins. Not only do we specialize in making sure your software and infrastructure are continually optimized but we also specialize in extracting the Business Intelligence data and Reports you need to continually optimize your business operations.
Production Operations Design & Support
Zermatt Group’s Production Operations Design and Support practice helps customers design the optimal production infrastructure to suit their needs, helps customers find the best hosting or managed service provider that fits their requirements, as well as provide key system administration and application maintenance personnel on and offshore to deliver the highest possible Service Level for the lowest possible cost.
Business Intelligence & Reporting
With the myriad of enterprise software solutions that have been sold and implemented in the past decade, a new challenge for organizations has arrived – namely how to aggregate, make sense of, and find core business data to facilitate good business decisions. Zermatt Group’s Business Intelligence practice combines strong business analysis services with seasoned technology delivery professionals both on and offshore to both identify and optimize an organizations business intelligence strategy, as well as execute on that strategy to satisfy the business objectives at hand. Our main core competency in the Business Intelligence arena is with off the shelf platform Business Objects and the open source platform Pentaho.